Shipping Policy

Shipping Policy

Welcome to StarMamas.com! Below is our Shipping Policy outlining the terms and conditions under which shipments are managed for our valued customers.

Customer Responsibility

At StarMamas, customers are responsible for arranging shipment for their orders. While we strive to assist and make the process as seamless as possible, the ultimate responsibility for shipment lies with the customer. It is your duty to coordinate with the shipping agent to ensure timely and successful delivery.

Our Support Role

StarMamas suppliers play only a support role in facilitating communication between the customer and the shipping agent. We can help provide details about shipping agents, assist in coordination, and offer recommendations. However, the actual shipping arrangements are managed directly between the customer and the shipping agent.

Shipping Charges

Shipping charges are not included in the price of the products and will be paid separately by the customer as per the shipping terms and conditions. The exact charges depend on the shipping agent and the method chosen by the customer.

Disclaimer

StarMamas is not liable for any delays, damages, or issues that may arise during the shipping process. The customer agrees to hold StarMamas harmless for any shipping-related disputes, as we act only as a facilitator and not a shipping agent.


By placing an order with StarMamas.com, you acknowledge and agree to the terms and conditions outlined in this Shipping Policy. For any questions or assistance, please contact us at support@starmamas.com.